Scaling a Crypto Exchange from the Ground Up

The Challenge

Our client, a CEO managing a £12 billion dollar fund, had ambitious plans to build a crypto exchange team from scratch. With no prior infrastructure in place, they sought our expertise to hire top-tier talent across all functions. The stakes were high, as the CEO’s vision required assembling a world-class team capable of executing their ambitious roadmap.

This project posed a unique challenge—not only did we need to hire their very first employee with deep knowledge of setting up a crypto exchange at a granular level, but we also had to meet high-volume hiring requirements across diverse functions within a tight timeline.

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Our approach

1. Understanding the Vision
   We began by working closely with the CEO to deeply understand their ambitions, strategic goals, and expectations for the team. This collaboration helped us design a recruitment strategy aligned with their vision for the exchange.
   
2. Building from the Ground Up
   
   • The First Hire: We identified and hired their first employee, a crypto expert with hands-on experience in setting up exchanges. This critical hire laid the foundation for the company’s operations.
   • Scaling Leadership: Next, we focused on assembling their C-suite, ensuring the leadership team had the experience and drive to lead the company’s rapid growth.
3. Executing High-Volume Recruitment
   Over the course of a year, we scaled their team to 100 employees by hiring across multiple functions:
   
   • Engineering Team: 20 skilled professionals to drive product development and innovation.
   • Compliance Team: 10 specialists to navigate the regulatory landscape.
   • Customer Service Team: 15 representatives to deliver exceptional support.
   • Additional Roles: Various positions across marketing, operations, and business development.‍
4. Managing Workload Through Agile Processes
   To meet the demands of high-volume hiring, we implemented one-week sprints and assigned dedicated recruiters to each sector. This structured approach ensured efficiency, clear accountability, and rapid progress across all hiring streams.

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The Outcome

Within a year, we helped the client successfully build a fully operational crypto exchange team from scratch. From the first foundational hire to a 100-strong workforce across leadership, technical, and operational roles, we delivered talent that aligned with the client’s vision and operational needs.

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Key results

• Strategic Collaboration: Partnered directly with the CEO to translate their vision into a robust recruitment strategy.
• Comprehensive Team Building: Hired across all major functions, from the C-suite to customer service.
• Agile Execution: Delivered high-volume hires through sprint-based planning and focused sector recruitment.
• Rapid Scaling: Built a 100-employee team in just 12 months, meeting ambitious growth targets.

This partnership underscores our ability to manage complex, high-stakes recruitment projects while maintaining alignment with our clients' long-term goals. Our tailored approach and agile execution make us the trusted partner for crypto companies aiming to scale rapidly.